Introduction

Ngoma is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.ngoma.co.za] or interact with our services.

Information We Collect

We may collect information such as your name, email address, phone number, delivery and billing details, purchase history, device type, IP address, browser type, pages visited on our site, and any information you voluntarily provide, such as product reviews or feedback.

How We Use Your Information

Your information helps us process and fulfill orders, respond to inquiries, provide customer support, send product updates or promotions (if you’ve opted in), improve our website experience, and comply with legal or regulatory requirements.

Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third-party service providers like payment gateways or delivery partners to help fulfill your order or support our business operations. We may also share information when legally required to do so.

Data Protection and Security

We take reasonable technical and administrative steps to protect your personal information from unauthorized access, misuse, or loss. However, no method of data transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or request the deletion of your personal information. You can also withdraw consent for receiving marketing communication at any time by contacting us at info@ngoma.co.za.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, collect usage data, and support advertising. You may disable cookies in your browser settings, but this could affect site functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Ngoma Customer Support
Email: ngoma@ngomasa.co.za
Phone: 074 137 4005